Volume 20, Number 3 (11-2014)                   Back to this Issue | Back to browse issues page


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Habibi H, Mooghali A, Bagheri Lankarani K, Habibi F. Relationship between Nurses' Job Satisfaction and Burnout with Patients Satisfaction in Shiraz, 2012. Hayat. 2014; 20 (3) :30-42
URL: http://hayat.tums.ac.ir/article-1-843-en.html

1- MSc. Student in Public Administration, University of Payam-noor, Shiraz, Iran , Iranh2013@yahoo.com
2- Dept. of Public Administration, University of Payam-noor, Tehran, Iran
3- Member of the Committee on Health Policy Research, Dept of Internal Medicine, School of Medicine, Shiraz University of Medical Sciences, Shiraz, Iran
4- MSc. Student in Public Administration, University of Payam-noor, Shiraz, Iran
Abstract:   (5741 Views)

  Background & Aim: Patients often build their perceptions about the quality of health services on the care provided for them in hospitals by nurses. The present study aimed to assess the relationship between the job satisfaction and burnout among nurses with patients' satisfaction in Shiraz hospitals in 2012 .

  Methods & Materials: In this cross-sectional study, participants were selected through a multi-stage sampling . A total of 280 nurses and 560 patients were recruited to the study. Data were collected using the Spector's job satisfaction and the Maslach Burnout questionnaire s. The structural equation modeling and the confirmatory factor analysis were used to analyze the data in the SPSS and AMOS . 

  Results: There were significant relationships between the nurses' job satisfaction and burnout with the patients' satisfaction. Also , there was a negative and significant relationship between the job satisfaction with burnout among nurses (P<0.001) .

  Conclusion: T he factors affecting job satisfaction and burnout among nurses should be considered in promoting health care provided by nurses .

Full-Text [PDF 295 kb]   (2482 Downloads)    
Type of Study: Research | Subject: Nursing Care
Published: 2014/11/15 | ePublished: 2014/11/15

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